1 Customer Reviews of My PSD to HTML

Review by steve, June 10, 2009

• Overall
• Cus. Service
• Price
• Speed
• Add'l Support
• Response
• Communication

I can not comment on the actual code producted but the customer service is appalling. I had an 18 page site that I wanted a custom quote on (Many of the pages were very similar). I sent them the details and a ZIP of the PSDs and asked for a custom quote. They just cut and pasted the prices from the site and hinted that a further discount was possible. I then had to ask again 3 times to just get a number with a dollar sign on the front. Finally they gave a number (just multiplying their standard rate) which was at least 50% more than other quotes I had had. I thanked them for their time and declined on the basis of it being too high.

They then sent me a slightly abusive/cranky email telling me to use a calculator and not waste their time (2 to 3 minutes tops).

I can only imagine how they would respond to any round trip CSS tweaks on their work.

Good service and communication costs nothing people.